frequent asked questions delivery

HOW LONG WILL MY ORDER TAKE TO ARRIVE

orders placed by 12pm AEST will be posted same day . all orders are sent via Australia domestic service .

VIC 1-2 Business days | NSW 1-2 Business days

ACT 1-2 business days | SA 1-3 Business days 

QLD 2-5 business days | TAS 2-5 business days 

NT 3-5 Business days | WA 3-5 Business days 

Rural areas may take a little longer 

WHERE IS MY ORDER SENT FROM ?

All orders are sent from within  Australia , meaning there is no need to worry about customs or border force interception. we have a 100% delivery success.

CAN I USE FAKE NAME ON THE DELIVERY ADDRESS                      CAN I USE P.O BOX AS DELIVERY ADDRESS?

Yes at your own risk. we advise you to do what you are comfortable with. Although we have never had any issue with law enforcement ,so we encourage using your real name as feel its 100% safer . you just need to make sure that address matches your id , if picking up from the local post office . please note using a fake name for lockers does not work 

Yes . p.o box are great options if you are not at home for delivery 

DO I HAVE TO SIGN FOR THE PACKAGE?

No. you will not need to sign for the package . you may need to show ID with the same address if picking up from the post office.

 

I WOULD PREFER TO PICK UP MY PACKAGE FROM THE POST OFFICE IF I MISS DELIVERY , IS THIS POSSIBLE?

yes . please make a note of this when placing an order in the order nates section and we will make a request with the delivery company to ensure this happens 

WHAT IF I AM NOT HOME FOR DELIVERY 

the item will be left in your mailbox or safe location if possible . otherwise a “missed delivery card” will be left and need to pick up from the post office 

                                                                       Ordering an payments

HOW WILL MY ORDER BE PACKAGED

We will ensure your package is always packaged safely and discretely . all items will be bubble wrapped  and will use certain stealth techniques as needed . the outside of the package will be plain with no indication of what is inside or our company details . this is to ensure safety from law enforcement and so that you are comfortable receiving the package 

            HOW CAN I TRACK MY ORDER  

we provide tracking details after postage for orders over $300 . you can track your parcel via auspost.au 

         HOW DO I PAY FOR MY ORDER ?

We only accept BITCION and PAYPAL . this is to ensure an anonymous transaction for both parties . this ensure both customer and our business are safe from law enforcement . please check the how to order page for details information on how to order 

DO YOU OFFER DISCOUNTS FOR BULK ORDERS 

Yes. for bulk orders  we can offer  competitive pricing . please contact us via email , whatsapp or wickr  to discuss your specific needs 

                    HOW MUCH IS POSTAGE?

All orders are sent via Australia post , postage is FREE

 

 

 

 

MY ORDER HAS NOT ARRIVED WHAT SHOULD I DO?

if your order has not arrived after the given time guide , please contact us and we will investigate and resolve the issue promptly

 

I DONT KNOW HOW TO USE BITCION IS THERE  ALTERNATE PAYMENT METHODS 

yes we will do accept BITCOIN at the for safety reasons . check the how to order  page for more information 

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